E-Learning

DDFinance is offering an online learning program for our trainers on the ground.

The program aims to provide information about DDFinance, our products and useful how-to-videos that can be accessed at any time. To enroll in the courses, you must have a DDFinance log in.

1. About DDFinance

Hi, and welcome to DDFinance’s e-learning programme! Our mission is to enable affordable basic insurance for majority populations in the global south, through the building of digital national insurance market systems....


2. Registration

This course aims to instruct you on how to register collectives and users into their collectives in the DDFinance Portal....


3. Make an order

Now that your Collectives are present in the Portal and are ready to move on, you can go ahead and make your first order! This course aims to provide you with an understanding of how to make an order on behalf of the Collective members....


4. Claiming and verification

This course aims to teach you how to train the collectives on the process of claims and verification....


5. Renewing a policy

This course will teach you about the renewal process, the business rules concerning renewals, and how to renew the policies on behalf of your Collectives in the Portal....


6. How to work smart

This course will provide you as a trainer with an overview of how you can benefit from communicating and helping customers obtain Collective-Based Insurance (CBI)....